EVENTS/EXHIBITION DELIVERY COORDINATOR

• Ensure all event activities are coordinated to maintain productivity, quality, service, creativity and guest satisfaction.
• Coordinate and communicates to the team with regards to guest request.
• Keeps abreast of the evolving market trends
• .
• Maintain overall department goal.
• Proposes cost control and cost reduction measures on continuous basis.
• Ensure guest satisfaction with products and services in coordination with his team.
• Provide a warm, professional and regular relationship with guests and contractors to ensure a prompt and high standard of service.
• Handle suggestions and complaints by guests and contractors and ensure they are dealt with promptly and efficiently.
• Maintains effective communication on the activities of the all events with other operating departments within Food and Beverage/Dubai World Trade Centre in order to provide best possible service to the guests.
• Guides team to ensure maximization of productivity during the event.
• Actively participates in various training.
• /comments/ grievances are handled promptly and fairly to the line manager.
• Evaluates the performance of the team and give feedbacks to the line manager.
• Follow the Policies & Procedures
• Continually seek opportunities to develop self and applicable subordinates.
• Perform duties in line with the Quality standards, and applicable Legislation
• Implement duties in line with the Quality standards, Security and Health & Safety requirements

EXHIBITION SALES EXECUTIVE

EXHIBITION ASST. SALES MANAGER

LAUNDRY TECHNICIAN

HEAD BAR

ARABIC SPEAKING WAITER

• DUTIES AND RESPONSIBILITIES:
• -Greets guests and presents them with the menu.
• -Informs guests about the special items for the day and menu changes if any.
• -Suggest food and beverages to the guest and also try to upsell.
• -Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale ( POS ) system.
• -Obtaining revenues, issuing receipts, accepting payments, returning the change.
• -Performing basic cleaning tasks as needed or directed by supervisor.
• -Filling in for absent staff as needed
• -Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. Eg: No Garlic, less spicy etc, Without egg etc.
• -Communicate to the guest and provide assistance with their queries.
• -Co - ordinate with the busperson, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• -Server food and beverage to the guest as per the course of order.
• -Observes guests and ensure their satisfaction with the food and service.
• -Promptly respond to guest with any additional request.
• -Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
• desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• -Prepare mixed drinks for service to your customers table.
• -Properly open and pour wine at the tableside.
• -Adhere to grooming and appearance standards consistently.
• -Understands and can communicate products and services available at the resort.
• -Must have some familiarity with basic cooking skills.
• -Assist buspersons with stocking and maintaing the resturant par stock levels and side station.
• -Help other areas of the restaurant such as answering telephones and completing financial transactions.
• -Print closing report and drop the cash with the front office / accounts department.
• -Tally the Credit Card settlements for the day with the batch closing report from EDC machine.
• -Close the shift on the POS termial.

FEMALE HOUSEKEEPING SUPERVISOR

FILIPINA HOUSEKEEPING ATTENDANT

• DUTIES AND RESPONSIBILITIES:
• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Cleans the closet.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bed room/floor corridor.
• Responsible for replenishment of guest complimentory water.
• Responsible for the cleanliness and maintance of his work area.
• Responsible for the Hotel property in the work area.
• Attends to guest calls, guest requests /guest complaints in the area assigned to him.
• Authorise to enter in guestrooms for cleaning and providing turndown services as per requirement.
• Responsible for following the standard operating procedures.
• Resonsible for achiving and exeeding the guest satisfaction score.

LIFEGUARD

• In a nutshell, it's your job to watch over people to ensure they're safe in the pool or at the seaside, and going in to rescue them if they get into trouble...you're like a swimming superhero.
• Lifeguards in the UK are either based in leisure centres and private clubs or at beaches and water parks. Duties are likely to include:
• Supervising swimmers
• Spotting hazards and preventing accidents
• Giving advice on water safety
• Controlling unruly behaviour
• Water rescue
• First aid including CPR

RESTAURANT CASHIER